Who we are
Our website address is: https://janitorialexpressllc.com.

What personal information we collect

We may collect the following information:

• Contact details such as name, email address, phone number, and mailing address.

• Information submitted through forms, including service inquiries and SMS opt-ins.

• Website usage data (IP address, browser type, device information, and cookies).

• Uploaded media (images or documents) that may include embedded metadata.

How we use personal information

Your information is used to:

• Respond to service requests, quotes, and inquiries.

• Provide cleaning and janitorial services as requested.

• Send important updates such as appointment reminders, service confirmations, invoices, or account notifications.

• Improve our website and customer experience.

• Comply with legal and regulatory obligations.

Who we share your data with

• We do not sell or rent your personal data.

• Data may be shared with trusted service providers (such as payment processors or spam detection services) strictly for operational purposes.

• SMS consent is not shared with third parties or affiliates.

Cookies & analytics

We use cookies for site functionality and may use analytics tools to improve performance. You can disable cookies in your browser at any time.

How long we retain your data

• Comments and their metadata are retained indefinitely for moderation purposes.

• Registered users can see, edit, or delete their personal information at any time.

• Certain data may be retained to meet administrative, legal, or security requirements.

Your rights over your data

You may request:

• A copy of your personal data we hold.

• Correction or deletion of your data, unless retention is required by law.

• To opt out of email or SMS communications at any time.

To request changes, contact us at info@janitorialexpressllc.com or 510-903-9939.

Where we send your data

• Visitor comments may be checked through an automated spam detection service.

• Information may be processed on secure servers managed by trusted providers.

How we protect your data

We use technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

SMS Terms & Conditions

By providing your phone number and opting into SMS communications from Janitorial Express LLC, you agree to receive messages related to:

• Appointment reminders

• Service updates or alerts

• Account notifications

• Promotional offers (if you have opted in)

Messaging frequency may vary.
Message and data rates may apply.

• To opt out at any time, text STOP.

• For assistance, text HELP or contact us at https://janitorialexpressllc.com.

Your SMS consent is used only by Janitorial Express LLC and is not shared with third parties or affiliates.